Privacy Policy

Draft for review · For Talkeez products including the Daily Activity App, Free AAC Tool, and all Talkeez services

Introduction

Talkeez (“we,” “our,” “us”) provides communication and support tools for children, families, educators, and specialists. We take privacy seriously — especially because we support minors, non-verbal communicators, and special education environments.

This Privacy Policy explains:

• What information we collect
• How we use it
• How we protect it
• Your rights and choices

If you have questions, contact us anytime at subscriptions@talkeez.org.

Information We Collect

We collect only what is necessary to provide our services.

A. Information You Provide

• Account information (name, email, role)
• Child profile information (nameinitials, age, communication needs)
• Daily Activity entries
• Behavior logs
• Care tasks
• AAC button selections or communication attempts
• Messages between parents and specialists

B. Automatically Collected Information

• Device type
• Browser type
• Usage analytics
• App performance data

C. AI-Related Data

If you use our AI features (such as child summaries or behavior analysis), we may process:

• Behavior logs
• Care notes
• AAC usage patterns
• IEP-related information you choose to enter

We do not use AI to make automated decisions about a child's eligibility, placement, or services.

How We Use Information

• Provide and improve Talkeez services
• Generate AI-powered summaries and insights
• Support communication between parents, teachers, and specialists
• Personalize AAC tools
• Maintain safety, security, and performance
• Comply with legal obligations

We never sell personal information.

How We Protect Information

• Encryption in transit and at rest
• Role-based access controls
• Secure authentication
• Audit logging
• Regular security reviews

Only authorized users (parents, teachers, specialists) can access a child's data.

Children's Privacy

Talkeez is designed for use with children, not by children.

• Children do not create their own accounts
• Parents, teachers, or specialists manage access
• We comply with COPPA, FERPA, and HIPAA-adjacent best practices
• We collect only what is necessary to support communication and care

Data Sharing

We may share information only with:

• Parents or legal guardians
• Teachers and specialists explicitly granted access
• Service providers who help us operate the platform (e.g., hosting, analytics)

We do not share data with advertisers or unrelated third parties.

AI and Third-Party Processing

• Data may be securely processed by third-party AI providers
• Data is not used to train public models
• Data is not stored by AI providers beyond processing
• You may opt out of AI features at any time

Data Retention

We retain information only as long as necessary to:

• Provide services
• Meet legal obligations
• Maintain accurate educational and care records

Parents and districts may request deletion at any time.

Your Rights

Depending on your role and location, you may:

• Access your data
• Correct inaccurate information
• Request deletion
• Export your data
• Limit or opt out of AI processing

Requests can be made at subscriptions@talkeez.org.

Changes to This Policy

We may update this Privacy Policy as our services evolve. If changes are significant, we will notify users directly.

Contact Us

For questions or concerns: subscriptions@talkeez.org